"CS Health Radar team on AI Factory Hackathon"

Team Idea

Building an AI customer success agent that spots churn risk early, explains why with real evidence, and drafts the outreach for one-click approval.

Team Members

Muhammad Yaseen

my5757980

Submission

Maya — CS Health Radar

A CSM owns 100 accounts and can actively manage 15. Maya watches the other 85 - scoring health deterministically, explaining why an account is at risk from the actual signals, and drafting the outreach. The human approves. Nothing is ever sent.