"Mawla Team - Beta team on Vultr: Agent Rush Hackathon Hackathon"

Team Idea

TechnoDone: AI Sales & Support Desk for agencies managing many brands Agencies and small businesses lose sales every day because customer messages arrive on many channels and nobody answers fast, or answers in the wrong brand voice. TechnoDone gives each brand its own profile (voice, products, FAQs, policies). An agent then handles the whole conversation as a multi-step workflow: it understands the customer’s intent, looks up the brand’s catalog and policies, answers in the brand’s voice, qualifies the lead, creates or updates the customer record, schedules a follow-up, and hands the chat to a human with a full summary when it isn’t sure. One dashboard shows every conversation, lead, open task and overdue handoff, per brand and per team member.

Team Members

Ahmed Mawla

Ahmedmawla

Submission

Team Leader hasn't made a submission yet