CrowdFix

CrowdFix helps communities report civic problems through natural voice instead of complicated forms. Residents can describe issues such as potholes, overflowing garbage, broken streetlights, water leaks, and traffic hazards. Speechmatics supports the voice-to-text experience, while CrowdFix’s Civic Evidence Parser extracts important details such as category, landmark, severity, and verification risk. When multiple residents report the same problem, the platform groups those reports into one explainable issue cluster using category, landmark, and approximate location. Residents can view issues on an interactive map, add their voice to existing reports, and follow progress. Public-service teams can review priority clusters, update statuses from Open to In Progress to Resolved, and add resolution notes. CrowdFix combines voice interaction, community corroboration, privacy-aware location handling, and transparent issue tracking in one civic operations platform. The prototype also includes reliable demo prompts so judges can experience the complete voice-to-action workflow even when microphone or network conditions are limited.