"ChargeMate team on AssemblyAI - Voice Agent Hackathon Hackathon"
Team Idea
ChargeMate is a safety-first AI voice support agent for EV charging networks, designed to autonomously diagnose and resolve charger, payment, session, network, and commissioning issues. It uses a browser-based voice interface with real-time AssemblyAI speech-to-text and text-to-speech, a LangGraph workflow for context extraction, investigation, diagnosis, risk evaluation, remediation, verification, and escalation, and 19 typed tools connected to a deterministic SQLite EV simulation. A key safety principle is “Action ≠ Resolution; Verification = Resolution”, ensuring no issue is marked resolved without validated post-action verification. The system includes confirmation gates, risk controls, human escalation, five deterministic demo scenarios, operational telemetry, a React Mission Control dashboard, REST/WebSocket APIs, and post-call AssemblyAI LeMUR analysis.
Team Members
.png&w=256&q=75)
Devesh Gour
deveshgour
Submission
Team Leader hasn't made a submission yet