"Voice Agent Builder team on AssemblyAI - Voice Agent Hackathon Hackathon"
Team Idea
Service Quality Verification Agent A voice agent that calls customers after service completion to verify satisfaction and flag issues in real-time. Customers answer structured questions about their experience. Agent captures sentiment, identifies problems, and routes issues to appropriate handlers (refunds, rebooking, escalation). Supports multiple languages. Integrates with CRM systems to log results and trigger automated workflows. Solves the post-service gap for med spas, fitness coaches, and service networks where reputation management matters but manual follow-ups don't happen consistently. Works especially well for customers who prefer voice over text. Use AssemblyAI Voice Agent API for the core voice stack. Build custom business logic for routing, CRM integration, and automated actions based on responses.
Team Members
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Unknown Hacker
mehmaqudsia9417083
Submission
Submission draft in progress