Nexus is a multi-tenant social messaging platform that unifies Telegram, WhatsApp, and LinkedIn conversations into a single, real-time inbox. Built on Next.js, MongoDB, and Socket.io, it gives support teams one place to read, reply, and manage messages across all channels — with Speechmatics-powered translation so agents can communicate in any language without leaving the thread. Role-based access, a BullMQ task queue, full-text search, canned responses, analytics dashboards, and SLA timers make Nexus a complete customer-communication layer for teams of any size.
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