MVP Single intake box: paste error logs, a stack trace, a Slack thread, or just what the client said — one field, no rigid format required Instant dual output, side by side: a client-safe summary (plain language, current status, what's being done, next update time, no jargon or blame) and an internal technical brief (likely root cause with a confidence level, affected systems, relevant log lines pulled out, suggested next diagnostic step) Editable before send — it never auto-sends; the FDE reviews and edits either summary first. Worth keeping front-and-center in the demo, it's a good trust signal for judges Copy-formatted output: one button copies the client version formatted for email/Slack-to-client, another copies the technical version formatted for the internal incident channel Per-client incident history — every incident saved and filterable by client/severity/status, so the log becomes an asset over time, not a throwaway
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